Additional Information

Please click on the links below for additional information about being a radiotherapy patient and the services available: 

Inpatient advice     

All planned radiotherapy patients are advised to attend Level 3, Cancer Centre and report to reception by 3pm.  The Patient Flow Team, or Level 3 Receptionist, will let the patient know as soon as a bed becomes avaliable.

There is a waiting area with tea and coffee making facilities and the buzzer also works anywhere in the hospital grounds e.g. the coffee shops, dining room or car parks. Staff at the reception should be told if a patient is leaving the waiting area.

When ready, the nursing team will take the patient into the assessment area and talk them through the admission procedure.

Inpatients receiving radiotherapy are collected from the ward by a porter and taken down to the Radiotherapy Department where they receive treatment. 

General information about the wards in the Cancer Centre     

  • Open visiting is only on wards 2B, 3A and 3B.  Ward 2A visiting is from 1pm onwards.  Children under 12 years should be supervised at all times.   
  • If your friends or relatives have flu like symptoms or are suffering from vomiting or diarrhoea they should contact the nurse in charge before visiting.   
  • There are telephones and televisions at each bed which are operated by Patient Line, payment cards are available on level 2.   
  • Staff should be informed if a patient is leaving the ward for any reason.  
  • If you or your next of kin wish to speak to a doctor please ask your nurse and they will organise this for you.  
  • Patients should bring a list of all their current mediation, there is no need to bring the tablets. If the tablets are brought they will be sent home or kept with nursing staff for safe keeping.

Toilet facilities:

• 1 either side of the Treatment Reception desk

• 1 beside the Portering Station

• 2 at the back of the Radiotherapy Reception waiting room

• 2 at the entrance to the Radiology corridor, past main front Reception

Glenview Accommodation     

Glenview is a bed and breakfast facility (open Monday to Friday, it is not opened on Bank Holidays) for people who are self caring and have long distances to travel for treatment.

A second bed is provided in each room to enable a relative to stay but they must be over 18 years and self caring. There will be a charge for relatives using these facilities but there is no charge for patients.

There is an assessment criteria for patients wishing to stay in Glenview, this assessment will be carried out by the radiotherapy nurses, suitable patients will be placed on the waiting list for a bed.  


If transport is needed for the first appointment patients should contact their GP to arrange this. Any patients who are unable to arrange daily transport  for their treatment should let a radiographer know. Transport will either be in the morning or afternoon depending on where a patient lives. A carer may be booked on with a patient if required. However, this space cannot be guaranteed.

* For morning transport patients need to be ready by 8.30am.

* For afternoon transport patients need to be ready by 12.30pm. 

Patient Information Evenings     

The process of radiotherapy can be a tough one for patients to explain to their loved ones – masks, leaves of lead, and lasers must conjure up all sorts of images.

Radiotherapy Patient Information Evenings aim to improve patients’ and carers’ overall radiotherapy experience, drawing attention to sources of help and support available to them, and reducing overall levels of anxiety. They demystify radiotherapy for relatives and carers who otherwise would not have access to parts of the journey, such as seeing the inside of a treatment room.

Supported by Friends of the Cancer Centre, the open evenings are a team effort. Cleaners, receptionists, pre-treatment and treatment radiographers, managers, and other AHP’s (both internal and external) all play a vital role in supporting and facilitating the radiotherapy patient information evenings. Our management have demonstrated their on-going commitment by facilitating time-in-lieu for those staff involved.

We hope it shows that we value the patients and their carers as the most important members of our team.

The evenings are held on the 3rd Tuesday of each month at 7pm and usually last just over an hour. In the event that the 3rd Tuesday falls on a Bank Holiday, the open evening will take place on the 4th Tuesday.

GP open evening pilot – under development

The main aim behind this project is to raise awareness of radiotherapy with GPs, many of whom will have no understanding about radiotherapy, its process or what a radiotherapy machine might look like. It is another means of sharing our knowledge, using a team approach, to help alleviate patients’ anxiety wherever possible.

The idea came about through our monthly patient information evenings where a relative, who was a GP, said he found the experience invaluable, not just personally but professionally.

We are currently developing our format and defining our pilot group and hope to can run a pilot evening during the first half of 2017. If all goes well it is hoped this will be a regular event.